Help Center

29 answers on connecting accounts, credits, approval and publishing.

Getting Started

5 questions

What is LotsSocial?

LotsSocial lets you run social media from the AI agent you already use. Your agent writes; LotsSocial connects your accounts, validates content, schedules posts and reports results. Connect through MCP or use the REST API. The full dashboard does everything too: compose and schedule posts, the calendar, bulk scheduling, media library, analytics, brands, team and billing.

How do I get started with my AI agent?

Give your agent https://lots.social/skill.md and ask it to help you connect LotsSocial. It can guide setup for its own environment. The MCP URL is https://api.lots.social/mcp, and individual guides are at https://lots.social/agents. After sign-in, ask your agent for a link to connect a social account, then ask it to create a draft or schedule a post.

Can I try LotsSocial without a card?

Yes. Eligible new accounts receive 5,000 starter credits, enough for 2 connected accounts for a month, valid for 90 days. Buy credits when you need more; purchased credits never expire.

Which social networks are supported?

LotsSocial supports 12 networks: Facebook, Instagram, X, LinkedIn, YouTube, TikTok, Pinterest, Threads, Bluesky, Mastodon, Reddit and Google Business. Supported formats and analytics depend on the network and account permissions.

Do I need to open the LotsSocial dashboard?

You can get started from your agent: sign in, request a secure account connection link, schedule posts and get a credit purchase link. Use the dashboard when you want to see your calendar, manage accounts and media, or invite your team.

Using Your AI Agent

4 questions

Which AI agents can I use?

Use an agent that supports remote MCP, or one that can make authenticated REST API requests. Guides cover Claude, ChatGPT, Codex, Cursor, OpenClaw, Muse and other agents at https://lots.social/agents. Connection method and authentication vary by client; check the guide for your agent.

Who writes my posts?

Your AI agent writes and adapts your posts using the instructions and context you give it. LotsSocial provides the accounts, media, platform guidance, publishing validation and scheduling tools. You use your own AI plan.

Can I review posts before they go live?

Yes. Ask your agent to create drafts first. Drafts never publish. Once you have reviewed them, ask it to schedule them. Approval labels help your team organize reviews; those labels alone do not block a scheduled post from publishing.

Can my agent run recurring social media work?

If your agent supports scheduled tasks, you can configure one there to draft or schedule posts through LotsSocial. Set the instructions, cadence and review requirements in your agent. LotsSocial publishes the posts that have been scheduled.

Scheduling & Publishing

6 questions

What can I schedule?

Schedule posts for your connected accounts with captions, images or video where supported. You can customize captions and platform-specific options. LotsSocial checks content and media against each destination before publishing.

Can I create many posts at once?

Yes. Your agent can create batches of drafts or scheduled posts. Posts are unlimited; pricing is based on connected social accounts.

Can I publish immediately through MCP or the API?

Yes. Ask your agent to publish a post now: it confirms the text and accounts with you, then calls create_social_post or update_social_post with publish_now. The same checks as scheduling run first, and each account reports its result and live link. Drafts never publish unless you ask.

Can I edit or cancel a scheduled post?

Yes, before publishing starts. Ask your agent to update, reschedule or cancel it, or use the dashboard. Once a post is published, changes on the social network depend on that network.

How do I know whether a post published?

Your agent can read post status, publishing results and the live link when the network returns one. You can also check the dashboard. A queued status means the post is waiting for delivery; check the final result to confirm publishing.

What happens if publishing fails?

Temporary delivery failures are retried. Your agent or the dashboard can show the failure details so you can fix missing media, account authorization or other validation issues and retry.

Media & Analytics

3 questions

Can I upload images and videos through my agent?

Yes. Your agent can upload media and attach it to posts using MCP or the REST API. The media library also lets you manage uploads in the dashboard. Required formats and size limits vary by destination.

Does LotsSocial adapt media for each platform?

LotsSocial validates media for each platform and creates compatible derivatives when needed and supported. Your original file stays unchanged. If the media cannot be made compatible, the publishing result explains what needs to be corrected.

Which analytics can I see?

Read post and account performance where the platform and connection provider support it. Available metrics and update timing vary by network, permissions and account type. Your agent can also find best-performing posts; the dashboard shows supported analytics.

Accounts, Brands & Team

4 questions

How are my social accounts connected?

Ask your agent for a secure connection link or connect from the dashboard. Open the link and authorize through the network's sign-in flow. LotsSocial does not ask for your social media password. Credits pay for connected accounts automatically.

What are brands and workspaces?

Brands group connected accounts that belong together, so you can target the right identity when posting. Workspaces keep accounts, posts, media and team access organized. Brands and workspaces are unlimited.

Can I invite other people?

Yes. Invite team members from the dashboard and choose their workspace roles. Team members are unlimited, with no per-seat charge.

Does disconnecting an account stop its cost?

Disconnecting an account releases its capacity and stops ongoing charges for that account. Removing media releases its storage capacity. Credits already used for elapsed usage are not returned.

Credits & Billing

5 questions

What does LotsSocial charge for?

Connected social accounts. A plan covers a block of accounts for a fixed price, and extra accounts cost that plan's own per-account rate. Without a plan, each account costs 2,000 credits a month ($2), charged daily for the accounts you hold. Posts, media storage, brands, workspaces and team members are unlimited. The current rates and estimator are at https://lots.social/pricing.

How do I buy credits?

Use Buy credits on the homepage or pricing page, or ask your agent for a purchase link. Buy LotsTech Credits from your billing page; they never expire. Current rates: https://lots.social/pricing. The pricing calculator estimates monthly account costs and prefills the purchase amount.

Do credits expire?

Purchased credits never expire. Free starter credits are valid for 90 days. Expiring credits are spent first.

Can I use my credits in other Lots products?

Yes. Your credits are usable across Lots products. You choose where to use them; spending credits in a Lots product deducts from your own wallet balance.

What if my credit balance runs out?

Credit-funded capacity can be suspended when credits are insufficient. Top up to continue using it. Your agent can check your balance and capacity cost, and give you a link to buy credits.

REST API & Support

2 questions

Can I integrate LotsSocial into my app or automation?

Yes. Use the REST API with an API key from https://www.lotstech.com/api. Read https://api.lots.social/docs or give https://api.lots.social/docs.md to your coding agent. The API works with the same accounts, posts and media as MCP.

Where can I get help?

Use the agent setup guides at https://lots.social/agents and the API reference at https://api.lots.social/docs. For support, email contact@lotstech.com with the agent or platform you are using and the error you see. Do not send API keys or passwords.

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